Property
Policies

Code of Conduct

Quamby Estate’s Code of Conduct calls for reasonable standards of behaviour from guests, visitors and staff to ensure everyone experiences safe and equal enjoyment of the facilities on the estate.

Although the code does not explicitly cover every possible situation, it is a strong general statement on the standards of behaviour(s) that are expected whilst at Quamby Estate.

  • Guests and staff shall behave appropriately and with discretion at all time, respectful of other staff members, visitors and guests and also neighbours of the estate.

  • Drunkenness, fighting, abusive or obscene language or suggestions, unwelcome advances or physical contact directed at staff or guests will not be tolerated. Quamby Estate has a zero tolerance towards discrimination of any kind, harassment and / or bullying.

  • Parking is restricted to specific areas on the estate as signposted or directed by Estate Management. Parking and driving on grass is prohibited and loading / unloading is limited to 10 minutes.

  • Bring Your Own (BYO) alcohol is not permitted at Quamby Estate. Bring Your Own (BYO) food or catering is not permitted at Quamby Estate without prior approval of Estate Management.

  • Smoking, vaping and use of electronic cigarettes is prohibited inside any building at Quamby Estate, within 3 metres of entry / exit to a building and / or within 3 metres of outdoor dining areas. The use of recreational drugs at Quamby Estate is strictly prohibited.

  • The boundaries of Quamby Estate are fenced. Some are electric fences. Out of respect for neighbouring residents and farmers, do not cross the boundaries or trespass on private land outside of the estate.

  • Quamby Estate implements measures of safety from the principles of the Responsible Service of Alcohol (RSA) program. Alcohol service will be conducted in accordance with Tasmanian law.

Reservations

All prices quoted are per room, per night, including GST. Price includes luxury accommodation in a double room.

Your reservation is confirmed upon receipt of a confirmation email from Quamby Estate.

We are a child-free property (with the exclusion of Exclusive Use bookings). All guests must be over 18 years of age.

Arrivals & Departures

Check-in time is from 2pm. We allow guests to arrive earlier and can store any luggage until the room is ready. Check-out time is prior to 10am - later departure times can be arranged, subject to availability, however applicable day-use charges or an additional night’s fee may also apply.

Cancellation

We strongly advise guests to take out travel insurance to protect you against unexpected changes to travel plans. In the unfortunate event of a cancellation, we do require notification in writing via email.

  • A full refund will be provided where such notification is received by us 7 days or more prior to the booked arrival date.

  • Bookings cancelled less than 7 days prior to arrival will forfeit 100% of the payment made.

Payment

We will charge your provided credit card the total cost of your booking 7 days prior to arrival. Payments can be made by Visa, Mastercard, or AMEX.

Payments will show on your statements as paid to "RFIQ Pty Ltd".

Quamby Estate is cashless, and therefore we do not accept cash payments.

ABN Details

Quamby Estate is operated by RFIQ Pty Ltd - ABN: 49 656 182 633.

Security

When purchasing from Quamby Estate, card details are transmitted through a secure server using Direct Payment Services. Card data is not hosted by Quamby Estate after processing.

Consumer Data Privacy

Quamby Estate is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone. We use this information to identify your booking, and to provide you with our monthly newsletter (if applicable). Cookies sent to your computer from Quamby Estate only last while you're browsing our website. We do not store persistent cookies on your computer.